How can I manage my WhatsApp messages?

Browse the resources or search our help articles for answers.

How can I manage WhatsApp messages sent to my Twilio number?

To manage the WhatsApp messages coming to your Twilio number with RADAAR's Social Inbox feature, you must first connect your Twilio number to RADAAR. Unfortunately, making this connection requires some technical knowledge. But don't worry, we explained all the details of how you can connect a Twilio number to RADAAR to manage your WhatsApp messages in our training video at https://youtu.be/3DdUkYe-piM.

How can I connect multiple Twilio numbers?

With RADAAR you can connect multiple Twilio numbers to manage your incoming WhatsApp messages. The connecting process is exactly the same as connecting your first Twilio number. Therefore, we recommend that you benefit from the detailed training video we have prepared on this subject at https://youtu.be/3DdUkYe-piM.

How can I reply to WhatsApp messages sent to my Twilio number?

Using our Social Inbox feature, you can see and reply to WhatsApp messages sent to your Twilio number. You can find all the detailed information about the Social Inbox feature on our website at https://www.radaar.io/features-38/social-inbox-162/.

How can I send a new WhatsApp message via my Twilio number?

Using our Social Inbox feature, you can currently only respond to WhatsApp messages sent to your Twilio number. You cannot start a new conversation. We want to bring this feature in the future. But unfortunately, we're not able to share a delivery date for this feature at the moment.

How can I send bulk WhatsApp messages via my Twilio number?

Unfortunately, you cannot send bulk WhatsApp messages from your Twilio number using the RADAAR Social Inbox feature. Please note that RADAAR is a social media management platform. If you have such a need, we recommend that you look at more marketing automation software.

How can I connect my WhatsApp number with WhatsApp Cloud API?

Unfortunately, we do not currently have the option to integrate with WhatsApp Cloud API. We want to bring this integration option in the future. But unfortunately we're not able to share a delivery date with you at the moment. Currently, you can only connect a WhatsApp number obtained through Twilio to RADAAR.

How can I schedule a WhatsApp message?

Unfortunately, you can only use a Twilio WhatsApp line with our Social Inbox feature. And with this feature, you can instantly reply only to the messages sent to you. In summary, you cannot schedule a WhatsApp message using our Social Inbox feature.