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WhatsApp is a globally used, free, messaging software that enables you to make video calls and voice conversations, send text messages, and more.

Twilio Frontline is a mobile application that enables digital relationships connections across phone and message to increase the effectiveness and results of sales. Twilio is used for developing enduring relationships with customers by integrating the app with any CRM or customer database.

Twilio sends a webhook (a request to a URL that you specify) to your application whenever a user sends you a WhatsApp message. On the Sandbox tab of the Twilio Console, you can set the URL to which Twilio sends a webhook when it receives incoming messages.

WhatsApp that offered for businesses named WhatsApp Business. You can showcase your product catalog, provide a company description, display your business name, logo, category, website URL, and set working hours on WhatsApp Business.

Go to Messaging and then Senders. After that select WhatsApp Senders in the Console to manage your own templates and WhatsApp profile. The list of your Twilio phone numbers (senders) that support WhatsApp is displayed here, along with any templates you have submitted for approval.

By selecting Get a Trial Number, you can receive a free Twilio phone number after registering for a free trial and verifying your contact details. You can test your applications using the free number that Twilio will suggest.